$eventdata->subject = get_string_manager()->get_string('unreadnewmessage', 'message', fullname($userfrom), $userto->lang);
if ($format == FORMAT_HTML) {
- $eventdata->fullmessage = '';
$eventdata->fullmessagehtml = $message;
+ //some message processors may revert to sending plain text even if html is supplied
+ //so we keep both plain and html versions if we're intending to send html
+ $eventdata->fullmessage = html_to_text($eventdata->fullmessagehtml);
} else {
$eventdata->fullmessage = $message;
$eventdata->fullmessagehtml = '';